DEPARTMENT OVERVIEW:
The Boston Red Sox Ticketing team plays an integral role in helping the organization to achieve its financial and customer service goals. Typically the first point of contact a fan has with the Red Sox, the Ticket Office sets the tone for their experience at Fenway Park. From selling tickets for games and events to trouble shooting any issues fans may have, the focus is always on providing top-tier customer service for everyone from long-time season ticket holders to patrons visiting the park for the first time.
POSITION OVERVIEW:
The Ticket Operations Representatives are on the front-lines when interacting with customers. The representatives will work with walk up customers interact with when they inquire about ticket sales and services. This part-time position is a year-round position that works with customers who are seeking game day tickets as well as tour tickets. Primary duties will include but are not limited to walk-up sales and will call at the box office and remote ticket booths for Red Sox games, Fenway Park tours, and special events.
The hourly rate for this role is $16.25.